Shipping Policy

We proudly offer FREE worldwide shipping!

All orders will ship between 1-3 Business Days (unless unexpected circumstances occur)

Please allow 7-15 Business Days for arrival for standard shipping (some international orders may require 20-30 days in some cases due to customs/local post office delays)

Express shipping packages will normally arrive within 6-8 business days or faster. (some international orders may require 15-20 days in some cases due to customs/local post office delays)

We ship internationally from our warehouses in Singapore, Hong Kong and the U.S.

We automatically calculate which shipping method will be the fastest to your location.

During the holidays, please allow extra time for delivery.

Business days are Monday through Friday 9AM-5PM. (Weekends and Holidays are not considered Business Days.

At DoinDeal, we celebrate the act of discovery. We work with small vendors from all over the world to share their products, some of our products are shipped directly from our vendors overseas. Due to the nature of the shipping business, delays are often inevitable, all our shipping times are therefore guidelines only and specific delivery dates are not guaranteed.

For pre-ordered or back-ordered items:

If your order contains a pre-ordered or back-ordered item, we will ship any items we have available immediately and ship the items that are pre-ordered or back-ordered immediately when we have them available. So if you ordered more than one item on a single order and receive only a part of your item don’t worry, you will receive your other items shortly after.

Tracking your order:

You will receive a confirmation email containing a tracking ID and a link to follow the journey of your package. To track your package you can visit our Tracking Page. If you are unsure of your Tracking ID please contact us at [email protected]. Please allow 1 to 3 working days for the tracking information to show.

Wrong address disclaimer:

It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at [email protected] if you believe you have provided an incorrect shipping address.

Lost/Stolen Packages

DoinDeal is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier at the information provided to you on our Tracking Page. If you have any further questions on how to do this please reach out to our customer support team at [email protected].

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